COVID-19: Care of the Elderly service guide

May 2020

Scope

This information provides guidance on the management of Care of the Elderly patients across North Devon during the COVID-19 pandemic. The information is based on national (British Geriatric Society) guidance.

National guidance

Conditions with specific guidance

Parkinson's Disease

Clinical Nurse Specialist for Parkinson's can be contacted for advice 01271 322361 or 01271 322577 bleep 420 .

Falls patients

Please contact the locality Health and Social Care teams. Telephone and video assessment is being offered in preference to face to face contact where possible

Stroke

Clinical Nurse Specialist or senior team member for Stroke can be contacted for advice 01271 322577 bleep 032 8am-7pm daily including weekends.

Patients can be referred through the transient ischaemic attack (TIA) clinic which can offer telephone or video assessment or face to face if required.

Urgent referrals

Referrals to TIA clinic will be triaged and offered either face to face, telephone or video consultations as appropriate.

The Rapid Intervention Centre Single Point of Access takes referrals for patients who have an urgent care need telephone: 01392 381208 7am - 10.30pm

Routine referrals

Routine referrals, please see Advice & Guidance information

Advice & Guidance/Telemedicine services

For advice and guidance please contact the Care of the Elderly team through the secretaries:
  • Acute (including Stroke) telephone: 01271 322448
  • Community (including Falls and Parkinson's) telephone: 01271 341566 Monday - Wednesday am or 322448

​COVID-19 High risk patient advice

Not applicable – should be shielded.

North Devon Care of the Elderly contact information

Care of the Elderly secretaries:
  • Acute (including Stroke) telephone: 01271 322448
  • Community (including Falls and Parkinson's) telephone: 01271 341566 Monday – Wednesday am or 322448

Supporting Information

Patient information

Pathway Group

This guideline has been signed off on behalf of the NHS Devon Clinical Commissioning Group

Last updated: 15-05-2020

 

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