NDHT Pre-choice Triage/Advice & Guidance

Devon Clinical Commissioning Groups and Providers are looking at developing the most effective way of providing GPs with clinical advice for non urgent cases.

Currently alongside the assortment of email, letter, phone calls etc, there has been the introduction of both Pre-choice Triage (PCT) and Advice and Guidance using the e-Referral system. These functionalities are being rolled out across Devon at varying degrees by providers.

Advice and Guidance - A two way conversation on e-Referral (eRS) system directly between GP and Consultant. This allows the attachment of documents. If a subsequent referral is required, this is then requested by the GP through eRS/ DRSS. Please see here for instructions on how to use Advice & Guidance on NHS e-Referral.

Pre-choice Triage - Referral is reviewed on eRS by a medical/allied health professional prior to the patient phoning DRSS to make an appointment. The outcome may be signposting to a Secondary Service, advice for GP, upgrade to 2ww, straight to test. DRSS act on the response and book accordingly.

Please note NDHT offer advice through their Pre-choice Triage services. Some Advice and Guidance services are available on eRS from RD&E please click here for details.

Pre-choice Triage Service provided by local hospitalAdvice & Guidance Service provided on eRS
AllergyYes - provided by UHP
No
Biochemistry (Diagnostic Pathology/Blood Test)No

Yes

CardiologyYes

No

Clinical Genetics CancerNo

No

Clinical GeneticsNo

No

Colorectal

No

No

Child & Adolescent - MedicalYes

No

Child & Adolescent - OrthopaedicsNo

No

DermatologyNo

No

Diabetic MedicineNoNo
ENTYesNo
EndocrinologyYesNo
Geriatric MedicineYesNo
GastroenterologyYesNo
GynaecologyYesNo
HaematologyYes

No

ImmunologyNoNo
Immunology - Primary Immune Deficiency onlyYes - provided by UHPNo
Microbiology (Infectious Diseases/NOS)No

No

NephrologyComing Soon

No

NeurologyNo

No

NeurosurgeryNoNo
OphthalmologyNoNo
Orthopaedics - Foot & AnkleYesNo
Orthopaedics - Hand & WristYesNo
Orthopaedics - HipYesNo
Orthopaedics - KneeYesNo
Orthopaedics - Shoulder & ElbowYesNo
Orthopaedics- SpineYesNo
Pain ManagementYes

No

Podiatry - DiabetesNo

No

RespiratoryYes

No

RheumatologyYesNo
Surgery BreastNoNo
Surgery - Not Otherwise Specified
NoNo
Surgery PlasticsNoNo
Surgery VascularYesNo
UrologyYes

No

UHP - University Hospitals Plymouth NHS Tust

Updated: 04 January 2021

 

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