Referral

COVID-19: Urology service guide

November 2020

Scope

This information provides guidance on the management of Urology patients in North and East Devon during the Covid-19 pandemic.

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2WW referrals should continue to be referred as normal. Referrals will be vetted on a case by case basis and managed appropriately.

All referrals will be reviewed prior to the allocation of appointment. The Urology team will continue providing clinical review for urgent cases. Again, these will be prioritised on a case by case basis.

Please ensure that a practice-based system is in place to check daily for returning referrals with A&G.

All routine referrals will be clinically triaged and will either be added to a waiting list or, if appropriate, A&G will be given.

Please ensure that a practice-based system is in place to check daily for returning referrals with A&G.

In order to support secondary care to see the patients who need to be seen, please could we ask you to put as much detail in your referral letter as possible and clearly mark whether this referral is urgent or routine.

Prior to making a referral, please ensure that the appropriate CRG has been reviewed and all suggested management options have been considered.

All referrals will be reviewed prior to the allocation of appointment. The Urology team will continue providing clinical review for appropriate cases. Again, these will be prioritised on a case by case basis.

Please ensure that a practice-based system is in place to check daily for returning referrals with A&G.

Urgent/emergency Urology advice can be sought by contacting the Urology Registrar or Consultant via Switchboard:

  • Northern Devon Healthcare NHS Trust telephone: 01271 322577
  • Royal Devon and Exeter NHS Foundation Trust telephone: 01392 411611

Advice and Guidance will continue to be given through referrals via e-RS.

Please ensure that a practice-based system is in place to check daily for returning A&G.

All urological emergencies in the presence of symptoms of COVID-19 should be discussed with the admitting team who will assess along hospital guidelines.

High risk patients will be contacted via letter regarding steps they need to take to protect themselves during the pandemic.

Pathway Group

This guideline has been signed off on behalf of the NHS Devon Clinical Commissioning Group

Publication: May 2020

Date Updated: March 2022

Pathway Group

This guideline has been signed off on behalf of the NHS Devon Clinical Commissioning Group

Publication: May 2020

Date Updated: March 2022