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As part of the Success Regime plans, the Planned Care Control Centre agreed to run a pilot on 'rapid referral review' across Urology in North and East Devon. This process is carried out by GP Care who have been working closely with the CCG to develop the pilot.
The pilot will provide several benefits that include:
There is no change to the referral process for GP practices to access the new service – you continue to send your urology referrals to Devon Referral Support Service (DRSS) as normal who will direct your referral to the new rapid referral review service at GP Care. (2WW referrals should be sent directly to the Hospital as usual via the current process).
Please ensure the DRSS referral template is fully completed to help the team understand the issues, and decrease the need for requests for further information.
DRSS will process the response and will:
The pilot commenced on the 16 May 2016.
The CCG will be undertaking a formal evaluation of the Urology referral review Test of Change and are discussing via each hospital's representatives on the Success Regime elective care operational group how to co-ordinate input. From 23 June 2016 a feedback form is being sent to all GP practices that receive advice to feed into this evaluation and results from this may help inform design of other future processes.
To see how to access a management plan on e-Referrals click